Question 1

How do I track my order?

Accepted Answer

Open My Account to see the live status timeline for your most recent order.

Question 2

Can I change my order after placing it?

Accepted Answer

Contact customer care as soon as possible; changes are possible before the order is packed.

Question 3

Which payment methods are accepted?

Accepted Answer

UPI, credit and debit cards, net banking and supported wallets, plus Cash on Delivery.

Question 4

Is Cash on Delivery available?

Accepted Answer

Yes, on eligible PIN codes. A handling fee of ₹49 applies and the minimum order value is ₹299.

Question 5

What are the shipping charges?

Accepted Answer

Shipping is free on orders above ₹999. Below that a flat fee of ₹79 applies.

Question 6

Do you deliver across India?

Accepted Answer

Yes — we ship pan-India to serviceable PIN codes. Use the delivery check on any product page.

Question 7

How do I return an item?

Accepted Answer

Raise a return request from your order, choose a reason, and we arrange a pickup where available.

Question 8

When is my refund processed?

Accepted Answer

Refunds are initiated after the returned item passes a quality check.

Question 9

How do I choose a kids size?

Accepted Answer

Kids sizes run by age in years (2Y–15Y). Check the size guide on each product page.

Question 10

What if the size doesn't fit?

Accepted Answer

Exchange for another available size within the published return window.

Frequently Asked Questions

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